About Crossroads Crisis Center

The mission of Crossroads Crisis Center is to enhance safety for survivors of domestic violence and their children by educating, advocating, and empowering individuals. Through our leadership and expertise we strive to engage our communities in promoting no tolerance of domestic violence.

Crossroads Crisis Center’s Programs

Residential Programs

Residential Programs

  • Emergency Confidential Shelter
  • Intensive Case Management
  • Individual and Housing Advocacy
  • On Going Safety
  • Planning Financial Assistance
    (as funding allows)
  • Children’s Program
  • Life Skills
  • Transportation
  • Appropriate Information and Referrals
  • Follow-Up

Mobile Advocacy/Non-Residential Programs

Mobile Advocacy/Non-Residential Programs

  • Crisis Response
  • Intensive Case Management
  • Individual and Housing Advocacy
  • Transportation
  • Food Giveaway
  • Appropriate Information and Referrals
  • On Going Safety Planning
  • Financial Assistance (as funding allows)

Education Programs

Education Programs

  • Domestic Violence Support/Education Group “Finding Purpose” (Residential & offsite)
  • Cooking Class (residential)
  • Self-Esteem Class
  • Financial Empowerment Sessions
  • Children’s Program (residential)
  • Community Education
  • Social Media
  • Awareness Events
  • Domestic Violence Awareness Month Events
  • Silent Witness Initiative
  • Community Outreach

24/7 Text/Chat Program

24/7 Text/Chat Program

  • Support & Empowerment
  • Appropriate Information and Referrals
  • On-Going Safety Planning

For survivors who are isolated, monitored, and/or stalked, calling is not always an option.

Survivors can now text/chat for help using the Help Chat button the right.

Court Advocacy Program

Court Advocacy Program

  • Prosecution Advocacy and Accompaniment
  • Criminal Court Advocacy and Accompaniment
  • Civil Court Advocacy and Accompaniment
  • Notifications
  • CPO & TPO Accompaniment
  • Petition Assistance
  • Victim Rights Information and Referrals
  • Victim Impact Statement Assistance
  • Appropriate Information and Referrals
  •  Transportation
  • On Going Safety Planning

Safe Exchange Program

Safe Exchange Program

  • Safe, staff-facilitated child custody exchanges
  • Monitored written communication
  • Child-centered
  • Snacks and activities
  • Self-referrals and/or court-ordered
  • No face-to-face contact between parents
  • Appropriate information and referrals
  • Ongoing safety planning

Creating safer exchanges, healthier families, and brighter futures

Helpchat FAQs

No. Helpchat is anonymous to protect your privacy. You can choose to share your information with the advocate, or not.

No. Once the final message is sent (delete all messages) your chat will end and be deleted.

Helpchat connects you with a live advocate to provide best results.

Court Program FAQs

We are not attorneys and cannot provide legal representation. Our advocates role is to offer emotional support and guidance throughout the court process. We work collaboratively with prosecutors, defense attorneys, and court personnel to support you and advocate for your needs

While we cannot provide legal representation, we can assist you by offering emotional support and guidance throughout the protection order process.

Yes. Interpreter services are available upon request.

Yes. An advocate will be present with you during your criminal hearing to support you, provide information, and advocate for you throughout the process.

Yes. An advocate will be available to meet one on one with you during intake hours at Lima Municipal Court between 8:30 and 9:30 a.m.

Non-Residential Mobile Advocacy Program FAQs

No. Crossroads provides non-residential supportive services

Call Crossroads and ask for a non-residential advocate to learn about one-on-one sessions.

Absolutely not, filing charges needs to be your choice.

Residential Program FAQs

Yes. Your children can be sheltered with you.

Yes. You could have a roommate.

Yes. Crossroads provides food and personal hygiene products to all residents and children.

Safe Exchange Program FAQs

Monday and Wednesday from 3:00pm-7:00pm.

Yes.

Free.

Arrival times are staggered, and each parent is assigned an entrance to the building. Staff escorts the child to the other parent. Parents never come face-to-face, and all necessary information that parents need to share is written out on a form which is checked by staff to ensure respectful communication. The form is then shared with the other parent.

Board of Trustees

Executive Trustees

Adri Tucker – President

Joseph Snyder – Vice President

Susan Odenweller – Treasurer

Danielle McClure – Secretary

Trustees

Mildred Jackson

Christine Graham

Vanessa Stallkamp

Gayle Holdgreve

Jodi Cartagena

Ann Stiles

Joyce Day

Jennifer Market

Leona Finn

 

  • We believe that all people have the right to live without fear of violence, abuse, or oppression.
  • We believe that domestic violence serves as a functional and purposeful behavior that the batterer chooses in order to obtain and/or maintain power over the victim. That dominance is evidenced through a pattern of coercive control, and inclusive of physical, sexual, verbal/emotional, psychological, and economic abuse.
  • We promote safety, well-being, and justice for all battered persons while respecting the adult survivor’s right to self-direction and control over their own lives. Crossroads’ programs are based on a trauma-informed voluntary service model. This philosophy acknowledges peoples’ competency and offers them support, resources, advocacy, information, and education. We believe that survivors can break the cycle of domestic violence through supportive intervention because they possess the ability to make decisions that foster healthy, violence-free relationships.
  • We affirm that batterers, not victims, are accountable for their abusive behaviors.
  • We are committed to fostering changes necessary to eliminate personal, institutional, and cultural oppression and violence. We believe that ending violence requires connection and collaboration with organizations and individuals, especially those who are/were battered, to create a clear vision and collective voice for social and systemic change.
  • We are committed to advancing the communities’ responsibility for stopping the violence.
  • Crossroads offers services to all victims of domestic violence regardless of race, color, ethnicity, age, gender, religious preference, disability status, sexual orientation, past or present involvement with substance abuse or mental illness, military or veteran status, or any other traits that are protected under local, state, or federal law.

We envision Crossroads Crisis Center to be a holistic victim-centered service agency wherein every victim, every time, is given respect, compassion, dignity, and individualized trauma-informed support wherein they can make informed choices to live self-sufficient and safer lives.

Do What’s Right

We are committed to the highest standards of ethics and integrity.  We believe honesty and integrity to engender trust, which is the cornerstone of our organization.  We do not take ethical or professional shortcuts, and our interactions must reflect the highest standards that we profess.  Our employees are valued and share responsibility in fulfilling our mission.

Respect Others

We recognize that our success as an agency depends on the talent, skills, and expertise of our employees as well as our collaborative partnerships and our ability to function as an integrated team.  We appreciate our diversity and believe that respect is an essential element of all productive relationships.  We want our organizational structure and culture to promote employee involvement, open communication, teamwork, and cooperation.

We believe that every person has a right to live safe and free in their own homes and we respect the self-determination of the clients we serve.

Commitment to Excellence

We understand the value of our mission and the trust that our clients place in us.  Guided by integrity and professionalism, we strive to help our clients achieve their most challenging goals.  We assume responsibility for our actions and hold ourselves accountable to the clients we serve, their children and future generations, our employees, our funders, and our communities.  We believe that by strengthening families, we are making a stronger community for all.  We believe that quality services trump the quantity of services.